How to Build Trust With New Employees During Onboarding

When we think of new employee onboarding, we think paperwork, email setup, and training. While those are essential for onboarding, the impressions that managers and team members make on new employees are equally important. A great onboarding experience can build great relationships with new staff members so that they begin a long journey with you and your company; not only so they stay for the long run but also so they can find work satisfaction and remain productive.
Onboarding is all about connection. For many employees, the most valuable aspect of their onboarding experience is the human element — meeting people, forming social ties and learning from their colleagues.
New employees want relationships that make them feel supported, included and respected. They want to meet lots of people, ask questions and receive mentoring from colleagues who genuinely care.
Communication matters.
To build any trust with employees, communication should be frequent and ongoing. This is something all employees, not just new ones, want. Clear communication is highly valued and can avoid any misinformation leading to misunderstandings and unhappy employees.
Processes matter.
The structure and execution of your onboarding program are paramount. For many employees, the most valuable aspect of their onboarding journey is how it is organized and delivered. Employees want clear expectations for training and orientation, a well-defined onboarding structure, and a pace of learning that makes them feel well-prepared.
Small touches matter.
Sending a welcome package goes a long way. A welcome gift or handwritten note can speak volumes to new hires, making them feel seen and valued. Plus, through human connections, leaders have an opportunity to reinforce their work culture and core values — reassuring new hires that they’re in the right place.
Conclusion
Nearly every organization has an onboarding program, yet building trust during new employee onboarding may not always be the first thing managers think to prioritize. The impact relationships have on employee performance is undeniable, and it’s important that managers instill in employees during the onboarding process the kind of work ethic it takes to keep the company culture solid. For more information on this, contact Phyton Talent Advisors today!